Terms & Conditions – United States

1. Who you are buying from

Thank you for visiting morjas.com. These terms and conditions apply to purchases made on our United States store at morjas.com/us and to your use of that website.

Orders placed on our United States store are sold to you by Morjas, Inc., a corporation organized under the laws of the State of Delaware, with its place of business at 231 South LaSalle Street, Chicago, IL 60604, United States. Morjas, Inc. is a wholly owned subsidiary of Morjas & Co AB (Sweden) and is the seller and the importer of record for your order. In these terms, “MORJAS”, “we”, “us” and “our” mean Morjas, Inc.

Orders placed on our other stores are sold by Morjas & Co AB and are governed by our general terms and conditions.

You can reach us at [email protected].

2. Acceptance and changes to these terms

By placing an order on, and using, this website you agree to these terms. Please make sure you have read and understood them before you buy.

We may update these terms from time to time. The version that applies to your purchase is the version in force at the time you place your order; changes are not applied retroactively. We recommend reviewing these terms before each purchase.

3. Eligibility

You must be at least 18 years old and able to enter into a binding contract in order to place an order. Orders placed on morjas.com are intended for personal use and are not for resale.

4. Orders and acceptance

Before completing your purchase you will be shown an order summary. Please review it carefully to make sure everything is correct before you accept these terms and pay.

All orders are subject to acceptance by us. We may decline an order, and reserve the right not to deliver, for any reason and without liability to you. We cannot guarantee that every item is in stock and are not responsible for product unavailability. We make every effort to present our products accurately, but the physical appearance of a shoe may differ slightly from the photographs shown online. We also reserve the right to cancel an order where we have reason to believe it breaches these terms, or where the customer has previously caused harm to the brand or to the company.

A binding contract between you and Morjas, Inc. is formed only when we confirm dispatch of your order by email. An acknowledgement that we have received your order, or the processing of your payment, does not by itself constitute acceptance.

5. Prices, taxes and duties

Prices are shown in US dollars. Your order ships on a Delivered Duty Paid (DDP) basis: all import duties and tariffs are included in the price you pay, and you will not be asked to pay any additional duties, tariffs or import charges on delivery.

Any sales tax that applies to your order is calculated on the basis of your shipping address and added to your order total at checkout before you pay.

We may change the price of any item on the website at any time. The price that applies to your order is the price shown at checkout when you place it.

6. Payment

Available payment methods are shown at checkout and may vary. Payment is handled by our payment providers, and we do not store your full card details. We may cancel an order and refund you if a payment is declined or reversed, or if we suspect fraudulent use of a payment method.

7. Shipping and delivery

All orders are shipped from our warehouse in Sweden. Morjas, Inc. acts as importer of record, so your order clears US customs before delivery and no action is required from you.

Shipping is free on orders of USD 200 or more. Below that threshold, the shipping cost is shown at checkout before you pay.

We ship with UPS, FedEx and DHL. Typical delivery times are 2–4 business days for express services and 3–6 business days for standard home delivery. Delivery times shown on the website are estimates. We do our best to meet them, but they can vary for reasons outside our control. If your order passes its estimated delivery date, contact [email protected] and we will help you resolve it.

Risk of loss and title pass to you when the carrier delivers your order to the address you provided.

8. Returns

You may return an order for any reason within 30 days of the delivery date.

Returns cost a flat USD 20, which covers return shipping and restocking and is deducted from your refund. Shipping charges you paid on the original order are not refunded.

We do not currently offer exchanges on orders delivered within the United States. To change size or model, return your order and place a new one.

Returns are shipped back to our warehouse in Sweden. Once your return reaches us, refunds are processed within 10 days to your original payment method. Full details and the return portal are on our Returns & Exchanges page.

9. Condition of returned items

To keep your refund intact, please handle products with care and return everything with all tags and original packaging. Items showing signs of use beyond what is needed to check them — including, but not limited to, creased uppers or scuffed leather soles — may be subject to a deduction from your refund to reflect the loss in value. All shoes should be tried on with care, on carpeted floors.

10. Undeliverable and uncollected packages

If an order cannot be delivered, or is not collected and is returned to us, the return and shipping costs together with the restocking fee are deducted from your refund.

11. Faulty, damaged or incorrect items

If a product arrives faulty, damaged on arrival, or does not match what you ordered, contact us at [email protected] as soon as possible. We will arrange a free return and an appropriate remedy — repair, replacement, or refund — once we have confirmed the issue, and we bear the return costs for faulty or incorrect items. This is separate from, and in addition to, the 30-day return policy above, and does not affect any rights you may have under applicable state or federal law.

12. Warranties

Except as expressly stated in these terms, and to the fullest extent permitted by applicable law, our products and this website are provided “as is” and we disclaim all other warranties, whether express or implied, including the implied warranties of merchantability and fitness for a particular purpose. Some states do not allow the exclusion of implied warranties, so this exclusion may not apply to you.

13. Limitation of liability

Nothing in these terms limits or excludes our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, or for fraud. Subject to that, and to the fullest extent permitted by applicable law, our total liability arising out of or relating to your order will not exceed the amount you paid for that order, and we are not liable for indirect, incidental, special or consequential damages, or for losses that were not reasonably foreseeable. Some states do not allow certain limitations of liability, so parts of this section may not apply to you.

14. Events outside our control

We are not responsible for any delay or failure to meet our obligations caused by events outside our reasonable control, such as extreme weather, strikes, carrier disruption, customs delays, or supply failures. Where this materially affects your order we will let you know, and where appropriate you may cancel and receive a refund.

15. The Loyalty Program

Creating a customer account on the site automatically enrolls you as a member of the MORJAS Rewards Program (“The Loyalty Program”) and grants you access to your order history. By signing up for The Loyalty Program, you consent to us storing and presenting your order history. You can read more about The Loyalty Program here.

16. Intellectual property and use of the site

All content on morjas.com — including text, images, video, logos and product designs — is owned by Morjas & Co AB or its licensors and is protected by intellectual property law. You may use the site for personal, non-commercial purposes. You may not copy, reproduce, scrape or otherwise use our content for commercial purposes without our written permission.

17. Privacy

How we collect and handle your personal information is described in our Privacy Notice. If you are a resident of a state with a comprehensive consumer privacy law, that notice explains the rights available to you and how to exercise them, including the right to know, delete and correct your personal information, and the right to opt out of the sale or sharing of personal information and of targeted advertising. You can contact us about privacy at [email protected].

18. Complaints

If you have a complaint, please contact us first at [email protected] so that we can try to resolve it.

California residents may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

19. Governing law and disputes

These terms, and any dispute arising out of or relating to them or to your purchase, are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. The state and federal courts located in the State of Delaware shall have exclusive jurisdiction. This does not deprive you of the protection of the mandatory consumer-protection rules of the state where you reside, or of your right to bring a claim in a small-claims court where one is available to you.

20. General

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions continue to apply. Our failure to enforce a right is not a waiver of it. These terms, together with the policies referenced in them, form the entire agreement between you and Morjas, Inc. regarding your purchases from, and use of, our United States store.

Last updated: 21 August 2026