Yes, we offer free shipping on all orders over 150 EUR / 1500 SEK / 1100 DKK to all countries within the European Union.
Yes, we offer free shipping on all orders over 150 EUR / 1500 SEK / 1100 DKK to all countries within the European Union.
We ship worldwide every weekday Monday – Friday.
Postnord Service Point (Sweden):
Your order will be shipped to the closest service point based on the delivery address provided. When your order is available for pick-up at the service point Postnord will send you a notification.
Budbee Home Delivery Evening (Sweden & Netherlands):
With Budbee your order will be delivered to your door in the evening. You can set your own delivery date in Budbee’s app or via the tracking link they send to you. During the delivery you can provide Budbee with information regarding door code, floor number and if the driver should place the package outside your door, knock on the door or ring the doorbell.
UPS Standard Home Delivery & UPS Express Home Delivery (Rest of the World):
The driver will only do one delivery attempt at your door. If you are not able to receive your order at the given day and time, you will receive a notice from UPS. The parcel will then be delivered to the closest UPS Access Point. You can then choose to make a new delivery attempt by contacting UPS. Available in rest of the world.
Budbee: 2-3 business days
Postnord: 1-3 business days
UPS Standard: 1-5 business days
UPS Express: 1-3 business days
Orders delivered outside of The European Union may incur duties and taxes. These charges vary from country to country. As you will be responsible for any charges we kindly recommend you check with your local customs office for further information. Please note that we do not offer free returns or exchanges outside of the European Union.
We offer 60 days free returns within The European Union. Please note that all items must be unworn and in the same box-fresh condition as when you received them and in its original packaging – together with the Returns & Exchanges Form. To clarify, that means the shoes must not have been worn or used. We do not accept responsibility for products lost during a return delivery.
Yes, we offer free exchanges for 60 days from delivery date. Applies to all countries within The European Union.
Yes, we offer free returns for 60 days from delivery date. Applies to all countries within The European Union.
You will receive a Returns & Exchanges Form with your delivery. You will also receive a pre-paid shipping label.
UPS & Postnord
1. Fill in the requested information in the Returns & Exchanges form. Place the product in its original packaging together with the Returns & Exchanges Form with your specified request.
2. Attach the pre-paid parcel note on a suitable freight box, preferably the same in which you received your shoes. Please make sure to cover or remove the original shipping label.
3. Send your return to us from a Postnord (Sweden) or UPS (International) service point. For orders outside of Sweden you can ask UPS to pick up the box at your convenience. Please call your local UPS office to arrange this www.ups.com.
1. Place the product in its original packaging together with the Returns & Exchanges Form with your specified request
2. Book a return through the original link Budbee sent to you. You can choose day and time for Budbee to collect your return.
3. Budbee will collect your return and bring a pre-paid return label that they will attach to your parcel. More information can be found on the Budbee customer service website: https://budbee.com/en/customer-service/
When returning a product from outside of the European Union, contact firstname.lastname@example.org to inform about your return. Make sure to include your name, address and order number. Our customer service team will get back to you with a pre-paid shipping label that you can use for your return. We do not offer free returns outside of the European Union. Hence, once we receive your return we will refund the amount minus the shipping costs. You are eligible to both returns and exchanges, but all costs for shipping and duties/import & export taxes will be paid by the client.
To provide a fast exchange and to improve chances for stock availability, return your products and place a new order. You will not incur any additional shipping costs within the European Union. We can’t guarantee stock availability for exchanges. If you have received an imperfect product please contact our customer service team within 24 hours of receiving your delivery. We will arrange a free return and exchange for you.
Once your return is received our customer service team will evaluate your order. If your return is accepted we will refund the full amount to the original payment method. You will receive an email confirmation once your refund has been processed. Please allow 5-10 bank days for the refund to be processed.
You will receive a tracking link in your shipping confirmation email.
Click on the link to see the current status of your order.
Yes. On your pre-paid shipping label there is a tracking number.
Save the tracking number and track it on the delivery partner’s website.
We understand that sizing is the main barrier to purchasing shoes online.
That is why we have made it our mission to create the best and most simple size guide there is.
We have developed a dedicated page just for size advice. Click here.
We offer VISA, Mastercard, American Express, Klarna (Invoice or split payments), PayPal, Swish.
Each pair of Morjas is a result of expert craftsmanship undertaking over 120 steps from block to box. If handled with care, your shoes will age beautifully for many years to come.
There are three golden rules to allow for maximum longevity:
1. Alternate between wears
As tempting as it might be to wear your Morjas shoes two days in a row, we recommend alternating after each wear to allow the shoes time to recover from the outdoor elements and the humidity produced by your feet. Excess moisture will alter the structure of the leather. Alternating between your shoes will allow needed rest and opt for longevity.
2. Use shoe trees
Shoe trees will help to maintain the shape and structure in between wears. Using our specially crafted cedar shoe trees will encourage the evaporation of moisture and eliminate any undesirable odours.
3. Use a shoehorn
Using a shoehorn will protect the counter ensuring your shoes maintain their proper fit and comfort.
If you get caught in rainy weather, air dry your shoes away from a direct heat source to prevent the leather from cracking. Placing newspaper inside the shoes followed by your shoe trees will also help eradicate excess moisture.
Eliminate any excess dirt with a damp soft cloth. Brush the leather outer with a high-quality shoe cream in a suitable colour, this will help to protect the leather and restore the natural oils lost during outdoor wear. Buff any excess cream with a dry cloth to achieve a natural shine. If your leather feels especially dry use a shoe conditioner before the cream to increase longevity.
All Morjas suede shoes are treated with a suede spray before shipped. We do recommend applying suede spray regularly to create an extra layer of protection against water and dirt. If stains or watermarks occur gently brush the shoes with a suede brush in soft, circular motions. For any stubborn stains use a high-quality suede shampoo. To revive suede, use natural steam with a rubber suede brush.
Address: Kungstensgatan 20A, 113 57, Stockholm.
Yes. When you have decided on the pair you want we place an order and send it with express from our warehouse.
All our dress shoes are Goodyear welted in our family-owned factory in Almansa, Spain.
You can read more about our factory here.
Located between the hills in Murcia, Spain, lies our small artisanal factory that makes our espadrilles by hand.
Crafted in Qingdao, China.
We ship all our shoes from our warehouse in Gothenburg, Sweden.
Orders placed before 12.00 AM CEST will be shipped the same day.
We’d love to hear from you. You can reach us on:
– Livechat: Click on the chat icon in the bottom right corner
– Email: email@example.com
– Telephone: +46 (0) 208 99 399
Our customer service is open Monday — Friday, 09.00 — 17.00 AM CEST.
Orders done at www.morjas.com are only for private use and are not intended for further resale. As a last step before your purchase you will see a summary of your order. You should check that this summary is according to you wish before finally agreeing to the terms and conditions. Morjas reserves the right that products are subject to availability and that items might be out of stock. Morjas shall not be held liable in case of unavailability of products. All efforts are made to ensure that the pictures and the presentation of the shoe corresponds to the original products. Please however note that the physical shoe might differ from the digital photographs displayed on the website. Morjas has the right to cancel any order placed by a customer if Morjas suspects violation of these Terms & Conditions or the customer has proven to cause damage for the brand and/or the company Morjas.
Payment & Pricing
The prices displayed are inclusive of taxes within the European Union. Orders delivered outside the European Union may incur import duties and taxes. These charges vary from country to country. As you will be responsible for any charges we kindly recommend you check with your local customs office for further information. We offer free shipping on all orders above 150 EUR / 1500 SEK / 1100 DKK / 1500 NOK to all countries within The European Union. Shipping costs differ between countries outside of The European Union and will be added at checkout. Morjas reserves the right to change the price of any items on the website at any time. Morjas securely accepts VISA, Mastercard, American Express, Klarna (Invoice or split payments), PayPal, Swish.
Delivery times displayed on the website are an estimate and we do our very best to achieve these, but times can differ depending on conditions which are out of the control of Morjas. Estimated delivery time: Budbee: 2-3 business days, available in Sweden & Netherlands. Postnord: 1-3 business days, available in Sweden. UPS Standard: 1-5 business days, available Rest of the World. UPS Express: 1-3 business days, available Rest of the World. Please contact firstname.lastname@example.org at any time if a delivery date has passed the estimated delivery time, we will help you resolve the issue. If you for any reason have received a damaged product or an item which does not correspond to your original purchase, please contact us at email@example.com as soon as possible or the latest within 24 hours from the date of received delivery. We will of course arrange a free return for you. We do not take responsibility for items that are lost during a return delivery.
Morjas.com orders can be returned for any reason within 60 days of the delivery date. Returns are free within the European Union. Please note we only accept returns if the products are in the same shape and condition as when you received them and in its original packaging – together with the Returns & Exchanges Form. To clarify, that means the shoes must not have been worn or used. Try your Morjas on a carpet to prevent marks and scratches from appearing on the soles. Please try the shoes gently to prevent any creases from appearing. We do not accept responsibility for products lost during a return delivery. After your return is received we will evaluate your order. If your return is approved, we will refund the order value to the original payment method. Please allow 5-10 bank days for the refund to be processed. Should you need to change the size of your Morjas shoes or wish to select an alternative style we accept exchanges on all our products. We cannot guarantee stock availability for exchanges. If you have received an imperfect product please contact our customer service team within 24 hours of receiving your delivery and we will arrange a free return and exchange for you. When returning a product from outside of the European Union, contact firstname.lastname@example.org to inform about your return. Make sure to include your name, address and order number. Our customer service team will get back to you with the address to where you should send your return. We do not offer free returns outside of the European Union. You are eligible to both returns and exchanges, but all costs for shipping and duties/import & export taxes will be paid by the client.
Privacy – Introduction
Welcome to the Morjas & Co AB privacy notice.
Morjas respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
Purpose of this privacy notice
This privacy notice aims to give you information on how Morjas collects and processes your personal data through your use of our website, your use of our stores or your participation in an event, including any data you may provide when you sign up to our newsletter, purchase a product or service or take part in a competition.
This website is not intended for children and we do not knowingly collect data relating to children.
Morjas & Co AB is the controller and responsible for your personal data (referred to as “Morjas”, “we”, “us” or “our” in this privacy notice).
If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact using the details set out below.
You can contact us at:
Changes to the privacy notice and your duty to inform us of changes.
This version was last updated on 1 June 2020.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third party links
This website may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites and are not responsible for their privacy statements.
The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data includes first name, last name, title, date of birth, gender.
Contact Data includes billing address, delivery address, email address, telephone number.
Financial Data includes bank account details, card number details, Swish details.
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us and from which of our stores.
Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, sizes, feedback and survey responses.
Usage Data includes information about how you use our website, products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.
How is your personal data collected?
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
Buy or express an interest in our products or services, in-store or on our website;
Create an account on our website;
Financial Data includes bank account details, card number details, Swish details
subscribe to our newsletter;
Request that we send marketing materials to you;
Interact with us on Live chat;
Submit further support to proof your personal ID;
Enter a competition, promotion or survey;
Take part in a Morjas event;
Submit a product review;
Contact customer services.
Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Removing your personal data
You have the right to withdraw consent to marketing or personal data at any time by unsubscribing via the link provided with each marketing email we send to your or by contacting us on email@example.com
Purpose for which we will use your personal data
We have set out below a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
To register you as a new customer. Type of data: identity and contact.
To process and deliver your order including managing payments, fees and charges. Type of data: Identity, contact, financial, transaction, marketing and communications.
To manage our relationship with you which will include: a) notifying you about changes to our terms or privacy note b) asking you to leave a review or take a survey. Type of data: Identity, contact, profile, marketing and communications.
To enable you to partake in an event, prize draw, competition or complete a survey. Type of data: Identity, contact, profile, usage, marketing and communications.
To administer and protect our business and this website. Type of data: Identity, contact, technical.
To deliver relevant website content and advertisements to you. Type of data: Identity, contact, profile, usage, marketing and communications, technical.
To manage our after-sales relationship with you, including: a) assisting you with orders b) contacting you in relation to a product or order recall. Type of data: identity, contact, profile, transaction.
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences. Type of data: Technical, usage make suggestions and recommendations to you about goods or services that may be of interest to you. Type of data: identity, contact, technical, usage, profile.
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We always strive to provide relevant information which we believe, and hope is of value to you.
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (this is “marketing”).
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and, in each case, you have not opted out of receiving that marketing. You will also receive marketing communications from us if you have provided us with your details when you entered a competition or registered for a promotion and gave us your consent as part of that process.
You can ask us or third parties to stop sending you marketing messages at any time by contacting us at firstname.lastname@example.org
Opting out of marketing messages will not prevent you receiving non-marketing messages from us, for example relating to products ordered from us, responses to customer service queries etc.
Disclosures of your personal data
Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Some of our external third parties are based in the USA, outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of protection is afforded. Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. For further details, see https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/eu-us-privacy-shield_en. Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes. We also keep this basic information about our customers for seven years following your most recent purchase from us or to enable us to deal efficiently with any after-sales queries that you may have. We keep customer profile information that you have indicated you are happy for us to have in order to keep you up to date regarding our products, services and events and will keep this information until such time as you indicate you no longer wish us to keep this data, or for seven years following your most recent active interaction with us (e.g. opening or clicking on an email we send you), whichever of these two is shorter.
In some circumstances you can ask us to delete your data: contact email@example.com. In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Right to opt-out of automated profiling of your personal data.
Request transfer of your personal data.
Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us as firstname.lastname@example.org.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.