Return Your Order

Please note that all products must be returned in the same unworn and unused condition as when received. Items showing any signs of wear or damage, including, but not limited to, creased uppers or scuffed leather soles, may not be accepted. Such items may either be returned to you or subject to a deduction from your refund to reflect any loss in value. All shoes should be tried on with care on carpeted floors.

Step-by-step
1. Register the return or exchange here. Use your e-mail address and order number to log in.
2. Select the product(s) you want to return and choose whether you wish to refund, exchange or register a claim.
3. Once you’ve completed step two, you will receive an email containing a return label and further instructions.
4. Once we receive your return, we will process it as fast as possible. Please note it can take up to 10 days.

Orders from Sweden can be returned free of charge in our flagship store at Humlegårdsgatan 19 in Stockholm.

Exchanges
Exchanges are offered free of charge, and can be made for another size in the same style, provided your desired size is in stock. If you wish to exchange for a different colour or model, we kindly ask you to return the product for a refund and place a new order for the item you want.

Returns
Returns can be made within 30 days from the delivery date. Please note that we charge a small return and restocking cost on returns. Costs depend on the region and is listed below:

Sweden 50 SEK
Norway 100 NOK
Denmark 35 DKK
Germany 5 EUR
United Kingdom 15 GBP
France 5 EUR
Rest of EU 5 EUR

Please note that if you paid for shipping to have your order delivered, this cost will not be refunded if you return your order.

Step-by-step
1. Register the return here. Use your e-mail address and order number to log in.
2. Select the product(s) you want to return and choose whether you wish to refund or register a claim.
3. Once you’ve completed step two, you will receive an email containing a return label and further instructions.
4. Once we receive your return, we will process it as fast as possible. Please note it can take up to 10 days.

We currently do not offer exchanges on orders to the United States. If you would like a different item, please return your order following the steps above and place a new order for the desired product.

Returns can be made within 30 days from the delivery date. We charge a small return and restocking cost on all returns. For orders to the United States, the return cost is 20 USD. If you paid for shipping when placing your order, this cost is not refunded in the event of a return.

Step-by-step
1. Register the return or exchange here. Use your e-mail address and order number to log in.
2. Select the product(s) you want to return and choose whether you wish to refund or register a claim.
3. Once you’ve completed step two, you will receive an email containing a return label and further instructions.
4. Once we receive your return, we will process it as fast as possible. Please note it can take up to 10 days.

Returns can be made within 30 days from the delivery date. We charge a small return and restocking cost on all returns. For orders to Switzerland, the return cost is 15 EUR. If you paid for shipping when placing your order, this cost is not refunded in the event of a return.

MORJAS does not cover local import duties and VAT. These are charged by Swiss customs. In certain cases, Swiss customers may apply for a reimbursement of these charges once the goods have been exported again. This process is handled directly with the local authorities and depends on their requirements and documentation.

Step-by-step
1. Register the return or exchange here. Use your e-mail address and order number to log in.
2. Select the product(s) you want to return and choose whether you wish to refund or register a claim.
3. Once you’ve completed step two, you will receive an email containing a return label and further instructions.
4. Once we receive your return, we will process it as fast as possible. Please note it can take up to 10 days.

Returns can be made within 30 days from the delivery date. We charge a small return and restocking cost on all returns. The return cost is 20 USD. If you paid for shipping when placing your order, this cost is not refunded in the event of a return.

MORJAS does not cover local import duties and VAT. These are charged by local authorities and customers may apply for a reimbursement of these charges once the goods have been exported again. This process is handled directly with the local authorities and depends on their requirements and documentation.

Returns can be made within 30 days from the delivery date. We charge a small return and restocking cost on returns:

Sweden 50 SEK
Norway 100 NOK
Denmark 35 DKK
Germany 5 EUR
France 5 EUR
Rest of EU 5 EUR
Switzerland 15 EUR
United Kingdom 15 GBP
United States 20 USD
Rest of world 20 USD

If you paid for shipping when placing your order, this cost is not refunded in the event of a return.

MORJAS offers free exchanges on orders to the EU, UK and Norway. No return cost and no new shipping costs are levied on exchange orders.

MORJAS does not cover local import duties and VAT outside of the EU, US, UK and Norway. These are charged by local authorities and customers may apply for a reimbursement of these charges once the goods have been exported again. This process is handled directly with the local authorities and depends on their requirements and documentation.

Orders from Sweden can be returned free of charge in our flagship store at Humlegårdsgatan 19 in Stockholm.