To initiate a return click on the link below to enter our return page. Use your e-mail address and order number to login. You can also access our return page in both the order confirmation and shipping information e-mail. Select the product(s) you want to return and choose whether you wish to refund, exchange or claim. Once you’ve completed the return registration, you’ll receive a return shipping label and further instructions on how to return your order.
Yes, we offer free exchanges for 60 days from delivery date. Applies to all countries within The European Union.
Do you offer free returns?
Yes, we offer free returns for 60 days from delivery date. Applies to all countries within The European Union.
You can exchange any product(s) for another size as long we have it in stock. If you wish to exchange for a different colour or model, we kindly ask you to return the product for a refund and place a new order for the new product.
After your return is received, we will evaluate your order. If your return is approved, we will refund the order value to the original payment method. While the refund is immediate on our end, it can take a few days for your bank to process. Please allow 5-10 bank days for the refund to be processed.
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