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How should I treat the product at home to ensure I get a full refund if I make a return or exchange?

Use a shoehorn and only try the shoes on a carpet to avoid scratching the outsole. Carefully feel the size and walk on clouds to avoid development of creases. Treat the products with love, care and respect when trying on for size and think of the next person that will unbox these shoes if you return them. If they are returned with creases, marks or other signs of use, you will not be refunded the full amount. The deduction will be based on the level of damage to the product:

  1. Minor wear & tear: 15% deduction
  2. Medium wear & tear: 20% deduction
  3. Major wear & tear: 25% deduction
  4. Major damage or change of the product: No refund

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